AI Customer Service Department
Handles 24/7 inquiries, routing, and reviews.
- Receptionist / front desk
- Customer success coordinator
- Reputation / review specialist
Assisted living, home care, memory care, and placement agencies that capture every family inquiry with empathy, qualify by level of care and payer, book tours and assessments, and nurture decisions that take weeks — 24/7.
Automate repetitive workflows and support your existing team — without adding headcount.
Avg AI reply time: 38sServing USA & Canada$2,500/month per department
From single-community operators to multi-state networks, we deploy AI tuned for the slower, more emotional senior-care decision — without ever feeling robotic to families.
Pick the departments that match your workflow — Customer Service, Estimating, Sales, and Social Media. $2,500/month per department. All named AI agents are included.
Handles 24/7 inquiries, routing, and reviews.
Turns project notes and files into structured estimates.
Captures, qualifies, follows up, and books leads.
Content creation, scheduling, community management, and social outreach.
$2,500/month per AI Department · All named agents included · 30-day launch + weekly optimization
Assisted living, home care agencies, memory care, retirement communities, nursing staffing, and senior placement agencies. Each gets AI trained on your level-of-care criteria, payer mix, and family communication style.
Yes. Every flow is tuned for emotionally sensitive conversations — calm pacing, no aggressive sales language, immediate human escalation on distress signals.
Yes. We integrate with PointClickCare, MatrixCare, AlayaCare, ClearCare, You're The Boss, Enquire, and most senior-care platforms.
Yes. The Sales Department pre-qualifies by ADL needs, cognition level, mobility, payer (private pay, LTC insurance, VA, Medicaid), and timeline.
Yes. The Customer Service Department handles tour requests, assessment scheduling, and family follow-up calls around the clock with confirmations.
Most senior-care providers launch in 4–8 weeks. We start with a 20-min strategy call and build in parallel.